Can’t find the answer you’re looking for? We’ve shared some of our most frequently asked questions to help you out!
When are you open?
We are open Tuesday – Friday 10am – 6pm and Saturday 10am – 2pm.
What are your contact details?
E: firstname.lastname@example.org / email@example.com
T: 01229 775677 or you can use our contact us page.
What is your address?
The Beggar’s Theatre
What are the entry times for shows?
Entry times vary. This depends on the time the show starts. We aim to open the doors at least 30 minutes before the show starts. For Example, if the show starts at 7.30pm we shall aim to open the doors between 7pm – 7.15pm. If the show starts at 8pm we will aim to open the doors between 7.15 – 7.30pm. (These are just examples and times will vary)
What are concession tickets?
Concession tickets are for 65’s and over.
Do you have a seating plan?
No, we do not have a set seating plan. Here at The Beggar’s Theatre, there is no fixed seating meaning that the seating arrangement can be altered as and when required. The seating arrangement will depend on the type of show and how many tickets have been sold. This can change right up until last minute. Therefore, we do not offer a seating plan. It is all unreserved seating. (Operating on a first come first served basis).
How/ when will I receive my tickets?
We do not send physical tickets here at The Beggar’s Theatre. Our tickets are send to you via email. You will receive one email with a receipt for your payment and a separate email with your tickets attached. (please make sure you check your spam folder).
I’ve lost/ haven’t received my ticket email what should I do?
If you have lost your email, please do not panic. Simply give us a call or send us an email and we can re send them for you.
Do I need to print my tickets?
There is no need to print your tickets. We have you on a ticket list. This means all you need to do is come along to the event and upon arrival check in with the Box Office staff by simply telling them what name the tickets are booked under.
Do I have to pre-book my tickets?
We do recommend pre-booking your tickets. It is extremely helpful for us as a venue and the show teams to know roughly how many people will be attending. Although, you are able to buy your tickets on the night. This may not always be possible due to the performance being sold out. So, to avoid any disappointment we do advise you book them in advance.
How do I book tickets?
There are three simple ways that you can book tickets.
1 – You can book your tickets online, Click on the ‘What’s On’ tab and select which show you would like to see and follow the steps from there.
2 – You can book them over the phone by calling 01229 775677.
3 – Or you can pop into the theatre during our opening times to book your tickets at the Box Office.
Can I reserve a seat?
No, We do not reserve seats for people. However, we can facilitate this if required for anyone that need extra room, disability access or have any other requirements.
Is there disability access??
The Beggar’s Theatre is up a flight of stairs. Please do not worry. We do have a ramp and stair lift to help anyone into the theatre that may require it.
Where can I park?
There is a small car park located outside of the theatre. However, due to it only being small this does tend to get full rather quickly. There is also a bigger car park just around the corner by our local Tesco’s. This is less than a five-minute walk from the theatre.
Are there any pubs/restaurants nearby?
Yes, as we are situated in the Market Square we have several pubs/restaurants nearby. The Bear on the Square, The Clock Tower, Da Vinci, Curry Spice and trackside cafe and bar are all less than five-minutes away. You can find more by clicking here.
Is there a bar?
Yes, we do have a bar. We offer a range of drinks including lager, ale, cider, wine, spirits and soft drinks. Unfortunately, we do not offer drinks of tap they all come in bottles.
Can I bring own refreshments?
No, we do ask that you do not bring in your own refreshments. The Beggar’s Theatre is an unfunded venue, and we rely on the income from the bar.
Do you take card payments?
Yes, we do take card payments. You can pay via card or cash.
How can I support the Theatre?
There are seveal ways that you can help support the theatre. The main thing you can do is come along to our upcoming shows. Or you can become A Beggar’s Friend. (click here for more info), Buy a Seat at The Show (click here for more info) and by keeping in touch by joining our Mailing List (click here for more info)
If you have anymore questions please don’t hesitate to get in touch.